Applies to: vehicles with Audi connect vehicle control services
For certain Audi connect vehicle control services, the owner of the vehicle must be set as the key user.
Setting the key user
Important: You must not have set a key user yet. The ignition must be switched on.
You need a myAudi account in order to set a key user for the vehicle. Register at Home page: my.audi.com.
Add your vehicle at Home page: my.audi.com and then verify your myAudi account immediately in order to use the Audi connect vehicle control services.
Alternatively, you can verify your myAudi account later on. Log into Home page: my.audi.com with your access data and verify your myAudi account using one of the verification procedures in the user management settings.
Select: MENU button > Audi connect
> Display available functions (if necessary) > right control button > Audi connect user management
> Primary user
> Set primary user.
Resetting the key user
Removing the key user will delete all further users, their authorisations and all Audi connect keys*. It will no longer be possible to use the Audi connect vehicle control services.
Important: A key user must be set and the ignition must be switched on.
(Applies to vehicles with Audi connect key or Audi connect key card: ) The vehicle must not have been started using an Audi connect key or an Audi connect key card.
Select: MENU button > Audi connect > right control button > Audi connect user management
> Primary user
> Reset primary user.
Using the myAudi app
Install the myAudi app on your mobile device and log in with your access data.
Note
- Before you sell your vehicle, reset the key user and reset all the settings to the factory defaults link►.
- It may also be necessary to enter your 4-digit myAudi PIN when calling up some Audi connect vehicle control services.
- Store the vehicle code in a safe place as you may need to enter it again.
- When entering the vehicle code, please note that the system is case-sensitive.
- If you do not have the 10-character vehicle code, please contact your Audi dealer.