Applies to: vehicles with Audi tablet
Subject
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Advice |
Audi tablet: The Audi tablet does not switch on.
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The battery is insufficiently charged. Attach the Audi tablet to the holder in your vehicle link► and switch on the ignition. The battery will be charged. It may be necessary to wait until a suitable operating temperature has been reached before the Audi tablet can be switched on again. |
Audi tablet: Touch control of the Audi tablet is not possible.
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Make sure that the Lock Audi tablet function link► is deactivated. |
Headphone connection*: No sound on headphones.
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Make sure that the headphone battery is charged and check that the headphones are connected correctly. If necessary, re-connect the headphones to the Audi tablet. |
Audi tablet: No connection to Wi-Fi hotspot.
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Make sure that the ignition and the Audi tablet are switched on. Check the Wi-Fi settings on the Audi tablet. The Wi-Fi hotspot data for the vehicle must be stored on the Audi tablet link►. |
Wireless headphones*: No connection possible.
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Make sure that NFC and Bluetooth are activated on the Audi tablet link►. |
Wireless headphones*: Not functioning.
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Make sure that the headphone batteries are charged and not defective. |
Audi tablet: The functionality of the Audi tablet is restricted.
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Perform a Device test link► on the Audi tablet. Follow the instructions on the Audi tablet. |
Audi tablet: The battery in the Audi tablet cannot be charged to its full capacity.
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Attach the Audi tablet to the holder in your vehicle. The battery will be charged automatically. Refer to link►. |
Audi tablet: An app is not functioning properly or can no longer be used.
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Close the app using the task manager and then start the app again link►. |
Audi tablet: When the Audi tablet is connected to the MMI system simultaneously via Wi-Fi and Bluetooth, and Bluetooth devices and Wi-Fi hotspots are within range of the vehicle, there may be interference with the audio playback.
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To ensure interference-free playback, you should only ever use one interface (Wi-Fi or Bluetooth) when connecting to the MMI system. |
Audi tablet: Picture and sound are out of sync.
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The video picture from an MMI media source is being played on the Audi tablet. If headphones are connected to your Audi tablet while the sound is being played through the vehicle s loudspeakers, the sound and picture will no longer be in sync. Put on the headphones if this is the case. Or: To prevent problems when playing back the sound through the vehicle s loudspeakers, disconnect the cable of any headphones from the Audi tablet, or switch off any Bluetooth headphones. Set the sound to play back through the vehicle s loudspeakers. Refer to link►. |