Applies to: vehicles with Audi smartphone interface
Subject
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Advice |
Audi smartphone interface cannot be called up.
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Check the battery charge level on your smartphone. Check the USB cable and try using another one. Check whether Android Auto or Apple CarPlay is available in your country. Check that the Android Auto app is installed on your smartphone. |
Connecting the smartphone to the MMI fails.
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Check that you are using the correct USB adapter and that the USB adapter is correctly connected to your smartphone and to the Audi music interface link►. Check that Apple CarPlay is activated on your smartphone. Check in the Android Auto app whether Android Auto allows new cars. |
Smartphone is not detected automatically.
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Check that you are using the correct USB adapter and that the USB adapter is correctly connected to your smartphone and to the Audi music interface link►. Check that the requirements for connecting a smartphone have been met. |