Applies to: vehicles with Audi connect infotainment
Troubleshooting options are given below. They depend on the vehicle’s equipment.
Subject
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Advice |
Audi connect infotainment services: Some Audi connect infotainment services are greyed out/not available.
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Before you first use some Audi connect infotainment services, it is necessary to activate/configure them via your personal myAudi account. Detailed information can be found on the Internet at Home page: my.audi.com. |
Wi-Fi hotspot: No Wi-Fi connection is possible.
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Check whether Wi-Fi is activated on the MMI link►.
Delete all existing Wi-Fi connections on your mobile device and restart it. |
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Wi-Fi hotspot: The data connection is interrupted.
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Check whether the Connection to personal hotspot function is switched on link►.
Switch the function off when you are not using a personal hotspot. |
Personal Wi-Fi hotspot: Network search is not possible (greyed out).
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The Wi-Fi hotspot must be switched on in order to start a network search for your personal Wi-Fi hotspot link►.
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