(A) Subject
(B) Advice
(B) Advice
| (A) |
(B) |
|---|---|
| Connecting the mobile phone to the MMI fails. |
Check if the requirements for connecting a mobile phone are met ►Link.
Or: Check if you have accidentally declined the PIN for setting up the connection on your mobile phone. |
| The mobile phone does not support the remote SIM Access Profile (e.g. iPhone). |
You can insert the SIM card in the SIM card reader ►Link and use the functions of the car telephone kit independently of your mobile phone.
Or: Insert an additional mini SIM card into the SIM card reader. You can still use the contacts from your mobile phone when a mini SIM card is inserted if you connect your mobile phone using the Directory profile ►Link. |
| Using the MMI with two SIM cards (in the SIM card reader and in a mobile phone). |
The MMI only ever accesses one SIM card at a time. A mini SIM card inserted in the SIM card reader has priority over one in a mobile phone.
However, you can still access the contacts on another mobile phone via Bluetooth if a SIM card is inserted ►Link. |
| After the mobile phone was connected not all/none of the contacts were loaded into the MMI. |
Avoid using special characters in names.
Avoid using contact groups. |
| Some telephone functions are greyed out/not available. |
The telephone functions will depend on the mobile network service provider and the mobile phone used. For further information, please contact your mobile network service provider, see the operating instructions for your mobile phone, or consult the Audi mobile device database at www.audi.com/bluetooth. |
| Some telephone functions are greyed out/not available, even though the mobile phone supports them. |
On corporate phones, some Bluetooth settings may not be compatible with the system or the Bluetooth function of your mobile phone may have been deactivated. For more information, contact your system administrator. |