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- Fig. 1 Device management
Applies to vehicles: with telephone
(A) Subject
(B) Advice
(B) Advice
| (A) |
(B) |
|---|---|
| Connecting the mobile phone to the MMI fails. |
Check if the requirements for connecting a mobile phone are met ►Link.
Or: Check if you have accidentally declined the PIN for setting up the connection on your mobile phone. |
| The mobile phone does not support the remote SIM Access Profile (e.g. iPhone). |
You can insert the mini SIM card in the SIM card reader* ►Link and use the functions of the car telephone kit*1) independently of your mobile phone. |
| Using the MMI with two SIM cards (in the SIM card reader* and in a mobile phone). |
The MMI only ever accesses one SIM card at a time. A mini SIM card inserted in the SIM card reader* has priority over one in a mobile phone.
However, you can still access the contacts on another mobile phone via Bluetooth if a mini SIM card is inserted ►Link. |
| After the mobile phone was connected not all/none of the contacts were loaded into the MMI. |
Avoid using special characters in names.
Avoid using contact groups. |
| Some telephone functions are greyed out/not available. |
The telephone functions will depend on the mobile network service provider and the mobile phone used. For further information, please contact your mobile network service provider, see the operating instructions for your mobile phone, or consult the Audi mobile device database at www.audi.com/bluetooth. |
| Some telephone functions are greyed out/not available, even though the mobile phone supports them. |
On corporate phones, some Bluetooth settings may not be compatible with the system or the Bluetooth function of your mobile phone may have been deactivated. For more information, contact your system administrator. |
| The mini SIM card in the SIM card reader* cannot be connected as an additional phone*. |
Check if the requirements for connecting a mini SIM card have been met ►Link. Insert your mini SIM card in the SIM card reader* and select the following: Bluetooth > Device management > your SIM card > Additional phone Fig. 1. |
| Your additional phone* is not displayed or cannot be used after the primary phone* has been disconnected. |
If you disconnect the primary phone while the ignition is switched on, an additional phone which was connected previously remains as an additional phone. In this case you must connect the additional phone as the primary phone. Re-connect the additional phone as the primary phone Fig. 1. Or: Switch the ignition off and then on again. The additional phone is then connected automatically as the primary phone. |
1) On vehicles with Audi connect* and Audi phone box*