Applies to: vehicles with Audi connect (infotainment)
Subject | Advice |
Audi connect infotainment services: Some Audi connect infotainment services are greyed out/not available. | Before you first use some Audi connect infotainment services, it is necessary to activate/configure them via your personal myAudi account. Detailed information can be found on the Internet at my.audi.com. |
Wi-Fi hotspot: No Wi-Fi connection is possible. | Delete all existing Wi-Fi connections on your mobile device and restart it. |
Wi-Fi hotspot: The data connection is interrupted. | Check whether the Connection to personal hotspot function is switched on link►. Switch the function off when you are not using a personal hotspot. |
Personal Wi-Fi hotspot: Network search is not possible (greyed out). | The Wi-Fi hotspot must be switched on in order to start a network search for your personal Wi-Fi hotspot link►. |
(Applies to vehicles with embedded SIM card: ) Wi-Fi audio player/Online media: No data connection is established. | (Applies to vehicles with embedded SIM card: ) Check that you currently have a valid data plan. Plans vary according to the period of validity (e.g. 7 days), data volume (e.g. 200 MB) and the countries where they are available. |