Applies to: vehicles with Audi smartphone interface
Subject | Advice | |
Audi smartphone interface cannot be called up. | Check the battery charge level on your smartphone. Check the USB cable and try using another one. Check whether Android Auto or Apple CarPlay is available in your country. | |
Android Auto: Check that the Android Auto app is installed on your smartphone. | ||
Connecting the smartphone to the MMI fails. | Check that you are using the correct USB adapter and that the USB adapter is correctly connected to your smartphone and to the Audi music interface link►. | |
Apple CarPlay: Check that Apple CarPlay is activated on your smartphone. | ||
Android Auto: Check in the Android Auto app whether Android Auto allows new cars. | ||
Smartphone is not detected automatically. | Check that you are using the correct USB adapter and that the USB adapter is correctly connected to your smartphone and to the Audi music interface link►. Check that the requirements for connecting a smartphone have been met. |