Applies to: vehicles with an embedded SIM card
In connection with the eSIM for Audi connect (infotainment) services which use the Wi-Fi hotspot (e.g. online media), you can purchase data plans directly in the vehicle from a selected mobile network provider.
Important:
You must be registered as the eSIM card owner (SIM owner) link► in the mobile network provider s customer portal and have purchased a data plan. Further information can be found on the Internet at www.audi.com/myaudi.
You must have activated the in-car data plan purchases function in the network provider s customer portal.
Select: MENU button > Audi connect > Data plans.
The following functions are available:
Current data plans
An overview of your current data plans, including the plan period and data volume, is shown on the infotainment display.
Purchase data plan
- Select and confirm the desired data plan from the list.
- Confirm your purchase of the selected data plan.
Delete SIM owner
You can delete the SIM owner at any time in the vehicle, for instance when selling the vehicle. This will delete the SIM owner in the vehicle, and you will not be able to purchase any data plans.
Support
You can call the support hotline if you require assistance or have any questions regarding data plans.
CAUTION
- Please note that, when using your own SIM card, you will be unable to use any current data plans or purchase any new ones.
- Please always observe the information ►.
Note
- Please note that any vehicle passenger can delete the SIM owner.
- Please note that any passenger can purchase data plans at the SIM owner s expense when the in-car data plan purchases function is activated. You can set a purchase limit in the mobile network provider s customer portal.
- When selling your vehicle, you should delete the vehicle in the network provider s customer portal to prevent any further purchases at your expense.
- The vehicle and the associated VIN which are stored in the network provider s customer portal are not be deleted automatically when you delete the SIM owner in the vehicle. This must be done separately in the customer portal.
- For journeys abroad, you will need to purchase appropriate data plans.